Training Supervisor - Goodyear

POSITION SUMMARY

The Training Supervisor will supervise organizational training team members for Adelante Healthcare in accordance with all policies and procedures. Serve as a subject matter expert and partner in implementing training initiatives throughout the organization.  The Supervisor will be proactive in maintaining the clinical competencies of our non-provider staff ensuring compliance.  Work with team members for the workflows and training of our electronic health records to all team members.  Aggregate all data for reporting of training related activities.  Oversee CPR program for Adelante Healthcare. Represent training on project teams, workgroups, initiatives and committees.

EXPECTATIONS

Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day.   Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations.  Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and model for all other employees the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

• Compassion
• Excellence
• Integrity
• Learning
• Respect
• Sustainability

ESSENTIAL SKILLS AND EXPERIENCE:

• Two (2) or more years training experience in an outpatient clinic setting
• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety
• Must have strong oral and written communication skills
• Experience in training, supporting, and mentoring team members
• High school diploma or GED from an accredited institution
• Evidence of valid Arizona driver’s license and current auto insurance

POSITION REPONSIBILITIES/ESSENTIAL:

• Assess the learning and training needs of the staff through direct observation and feedback and make necessary course adjustments
• Develop effective training materials utilizing a variety of media
• Experience in coaching others involved in training efforts, providing effective growth and development
• Ability to problem solve a variety of situations and circumstances
• Facilitate various courses and learning opportunities
• Lead improvement opportunities
• Create course programs and curriculums
• Exemplify the desired culture and philosophies of the organization.
• Work effectively as a team member with other members of management, organization and the People Services staff
• Maintain active records and documentation of training activities with a constant readiness for both internal and external audits
• Periodically evaluates and reports on training effectiveness for the organization

NONESSENTIAL SKILLS AND EXPERIENCE:

• Bilingual English/Spanish preferred
• College degree in healthcare related program
• Three (3) years of experience in community health

Additional Duties and Responsibilities

• Other duties as requested or assigned

PCMH

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment:   While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.